Vice President Client Operations, Americas
Frank Piraino is Vice President of Client Operations. Frank is a Data Management and Process Efficiency expert who leads the Professional Services Group and Account Management at GoldenSource for the Americas.
Frank's eight years with GoldenSource has been spent working with Clients to solve complex Data Management challenges using GoldenSource solutions. He has expertise in leveraging onshore and offshore resource models as well as working with local and regional partners to deliver measurable customer business benefits. Frank also manages the Client Reference program.
Prior to GoldenSource Frank was the Vice President of Professional Services and Account Management at Satmetrix, Inc., where he was responsible for managing the Satmetrix client base to ensure delivery of on-going program value, support and its retention. Prior to joining Satmetrix, Frank was the Managing Director of Client Services & Global Operations at XcitekSolutionsPlus (XSP) where he was responsible for managing all client-facing organizations from client acquisition and implementation, through long-term account management and Customer Support.
Frank holds an MBA from Saint Peter's University in New Jersey and a Bachelor of Science degree from the University of Rochester in New York.