Introduction & Purpose

This policy outlines GoldenSource’s commitment to maintaining the confidentiality, integrity, and availability of its information assets in compliance with ISO/IEC 27001:2022, ISO27701 and alignment to GDPR.

This Cookie and Pixel Policy explains how GoldenSource uses cookies and tracking technologies (such as pixels) when you visit our website at www.thegoldensource.com.

By continuing to browse or use our site, you agree to our use of cookies and pixels as described in this policy.

1.1. Objective

• Disclose usage purpose for information gathered via these technologies
• Gather only the requisite information required for website operations and forward marketing campaigns <if the user agrees to these terms>.

1.2. Scope

This policy applies to all parties accessing the GoldenSource primary website at www.thegoldensource.com.

Cookies

Cookies are small text files placed on your device (computer, mobile device, etc.) when you visit a website. They help us enhance your user experience by remembering preferences and analyzing site usage.

The types of cookies that we use are:

• Strictly Necessary Cookies: Required for the operation of our website (e.g., log-in, security).

• Performance Cookies: Collect information about how visitors use the site (e.g., Google Analytics).

• Functionality Cookies: Remember your preferences (e.g., language or region).

• Targeting/Advertising Cookies: Used to deliver ads more relevant to you and your interests.

Pixels

Pixels (also known as web beacons or tracking pixels) are small graphic files embedded in a web page or email. They allow us to track user behavior, such as opening an email or visiting a specific page.

We use pixels to:

• Measure the effectiveness of our marketing campaigns.
• Understand user interactions on our website.
• Build remarketing audiences for advertising platforms (e.g., Facebook Pixel, LinkedIn Insight Tag).

Third-Party Cookies and Pixels

We may allow third-party services to use cookies and pixels on our site to help us analyze traffic and tailor advertising. These include but are not limited to:

• HubSpot, 
• Google Tag Manager, 
• Poptin

1.3. Managing Cookies and Pixels

You can control and manage cookies in your browser settings. Most browsers allow you to:

• See what cookies you have and delete them
• Block third-party cookies
• Block all cookies
• Clear all cookies when you close the browser

Please note: Blocking some cookies may impact your experience on our site.

You can also opt out of targeted advertising through:

• Network Advertising Initiative (https://optout.networkadvertising.org/)
• Digital Advertising Alliance (https://optout.aboutads.info/)
• Your Online Choices (https://www.youronlinechoices.com/uk)

1.4. Changes to This Policy

We may update this Cookie and Pixel Policy from time to time. We will notify you of any changes by updating the “Effective Date” at the top of this policy.

1.5. Contact Us

If you have any questions or concerns about this Cookie and Pixel Policy, please contact us at:

Email: SDAG@thegoldensource.com
 
 

We respect the privacy of everyone who visits this site and we conform to GDPR (General Data Protection Regulation).

Please read our Privacy Policy carefully so that you can understand how we collect and use the personal information that you provide to us.

By submitting your personal data to us, you will be treated as having given your permission for disclosures referred to in this policy. If you do not want to receive email from us in the future, please let us know by sending an email to us and telling us that you do not want to receive email from our company. Please provide us with your exact name and email address.

What does this privacy policy cover?

This privacy policy covers our use of your personal information that is collected through or in connection with this site.

GDPR: What information is collected?

We collect the domain name and the email addresses or user-specific information where it is volunteered by way of survey information, requests for downloads and/or ‘contact us’ requests.

GDPR: What is the data used/processed for?

The information we collect is for internal use only, for improving the content of our web site, and to keep you updated with our news and opinions.

We do not sell or allow third parties to use the personal data or other information we collect.

GDPR: For how long is the data stored?

Data may be stored until you notify us that you do not wish to receive information from us.

GDPR: Who is responsible for the personal information collected on this site?

GoldenSource controls the personal data collected on this site and commits not to share it with any other third party.

GDPR: How do I contact GoldenSource?

If you have questions or a complaint about how your data is being used by GoldenSource, please contact us at info@thegoldensource.com

The use of Cookies

We may store some information (commonly known as a “cookie”) on your computer when you look at our site. We are able to read these cookies for information purposes when you revisit our web site. The information we record is limited to the email address you provided when you registered.

The sole use of this information is to allow you to save time when revisiting certain sections of the website which would otherwise require you to type you registered email address.

You can erase or block this information by changing the settings on your computer (please refer to your help screens or manuals). If you do erase or block this information you may not be able to utilize some features of the site.

Personal information you submit to other web sites

We cannot be responsible for the privacy policies and practices of other web sites even if:

• you accessed the third party web site using links from our web site; or
• you linked to our web site from a third party web site.

We recommend that you check the policy of each site you visit and contact the owner or operator of such web site if you have any concerns or questions.

Will this Privacy Policy change?

From time to time we may make changes to this privacy policy. If we make any changes to this privacy policy and the way in which we use your personal data we will post these changes on this page.

As part of our overall service fulfillment GoldenSource will in some cases need to collect your personal information, in this case you can be assured that:

• Only the requisite data to be used for the purpose specified above will be gathered, your information will be kept confidential and will only be used internally within our company.
• This data will not be shared with any third parties without your explicit consent, except as mandated by the law. An example would be for a job application requiring interaction for employment administration and benefits (such as payroll and benefit processors).
• Your consent to GoldenSource holding this data may be withdrawn at any time, if this is the case then please email DPO@thegoldensource.com and all data which is not required for regulatory audit purposes will be removed.
• Refusal to submit personal data will not be detrimental to your request, you may choose not to provide this information; however, please note that without this information, we may not be able to proceed with certain aspects of your application.