GoldenSource Services
SCALABLE. PREDICTABLE. PROVEN.
GoldenSource Services are built into our SaaS model from the start—never hidden extras or last‑minute add‑ons. With four decades of experience in buy- and sell-side data management, we deliver with proven expertise and lifecycle-driven precision. You get a transparent, predictable service experience that reduces risk, removes distractions, and frees your team to focus on driving business value.
Three service options
- PROFESSSIONAL SERVICES
- CLOUD & MANAGED SERVICES
- TESTING-AS-A-SERVICE (TaaS)
PROFESSIONAL SERVICES
GoldenSource Professional Services, led by our Implementation Centre of Excellence (ICoE), ensures your implementation runs smoothly from start to finish. From setup and data migration to integration, training, and go-live, we guide you every step of the way and provide ongoing support.
With a full-service model that extends beyond deployment, you stay stable, supported, and optimized long after go-live, reducing your risk and maximizing ROI.
BUILD ON A STRONG FOUNDATION
Our Implementation Services include system setup and configuration, legacy data migration, and integration with your existing platforms. By leading with our standardized implementations and guiding you with our best practices, we establish a foundation that is stable, scalable, and designed to deliver immediate and lasting value.
EQUIP YOUR TEAMS FOR SUCCESS
Training & Enablement programs ensure your people can configure and operate our products and tools with confidence. Delivered onsite or remotely, and supported by train-the-trainer options, these sessions build in-house expertise that sustains adoption and drives long-term success.
LAUNCH WITHOUT DISRUPTION
Support for Go-live and Hypercare gives you confidence during the most critical stage. We validate your system before launch, provide direct assistance as you go live, and closely monitor performance during stabilization—resolving issues quickly to keep operations running smoothly.
STAY OPTIMIZED AS YOU GROW
Our Performance Review & Optimization Service recognizes time doesn’t stand still. We track adoption, efficiency, and scalability, helping you identify opportunities for improvement. With our targeted recommendations, we help ensure your system remains responsive, effective, and aligned with evolving business goals.
UPGRADE WITH EASE
Upgrade & Migration Assistance helps you move to newer versions without disruption. With careful planning and precise execution, we minimize downtime, safeguard your data, and give you access to the latest features and security enhancements.
LAUNCH WITHOUT DISRUPTION
Our Consulting Services bring together business process analysis, best-practice guidance, and domain-specific expertise. By streamlining workflows and solving complex data challenges, we help your organization reduce risk, improve efficiency, and unlock the full value of your data strategies.
CLOUD & MANAGED SERVICES
GoldenSource Cloud & Managed Services let you offload the burden of daily operations so you can focus on growth. With hosting, application operations, data services, and incremental change management, we deliver the SaaS promise: “you run it for me.” The result is scalable operations without complexity.
RESILIENT, HASSLE-FREE INFRASTRUCTURE
We manage secure infrastructure across private and public clouds with full system and database administration. Monitoring, diagnostics, and retention come standard, while resiliency is tailored to your needs, enabling global vendor connectivity through highly secure networks.
SUPPORT THAT’S ALWAYS ON, ALWAYS RELIABLE
You get uninterrupted operations with 24×7 system monitoring, upgrades, troubleshooting, and incident management. 24×5.5 business process oversight keeps things moving, while proactive support helps you avoid downtime and risk.
TAILORED SUPPORT FOR EVOLVING NEEDS
When you need more, our premium services give you flexibility. Change request days, corrective maintenance, and business logic support allow you to adapt quickly. Automated testing frameworks ensure incremental changes never compromise reliability.
PROVEN COMPLIANCE. TRUSTED PROTECTION.
Certified to SSAE 18 SOC 2 and ISO 27001, 27701, and 22301 standards, we safeguard your business with enterprise-grade security. Monitoring, penetration testing, SSO integration, and compliance procedures keep you safe, resilient, and always audit-ready.
TESTING AS A SERVICE (TaaS)
GoldenSource TaaS takes the risk out of upgrades by automating product testing and validation. Every patch and release are tested before it goes live—so you stay current without disruption. By moving from one-off upgrade fees to a subscription model, you gain predictable costs, continuous assurance, and a platform that’s always up to date.
FASTER, SMARTER, SAFER UPGRADES
Automation validates every patch, release, and configuration update. You save time, reduce errors, and upgrade with complete confidence.
NO SURPRISES. JUST PEACE OF MIND
Replace unpredictable fees with a recurring subscription. You get financial predictability, simplified planning, and reduced total cost of ownership.
UP-TO-DATE AND ALWAYS COMPLIANT
Your system stays on the latest major release without the need to define and manage a one-off project. You stay compliant, optimized, and ahead—while your business keeps running as usual.
