More follow-up on my recent series about data vendors this week, because the questions keep coming
One of the questions I got stood out to me: “How can a data management company effectively collaborate with multiple vendors—many of them competitors—and still maintain true impartiality and equidistance?”
Neutrality is the core principle of GoldenSource. We are not tied to any one provider, and we don’t position one vendor as ‘better’ than another. What is considered better depends entirely on a particular client’s requirements, whether it’s data coverage, quality measures, licensing terms, service expectations, or something else. The same vendor can meet very different needs depending on the organization and use case.
Remaining neutral, however, does not mean keeping vendors at arm’s length. Strong cooperation is essential, since product developments on the vendor side directly affects our mutual clients.
While some data providers grant broad access to their full product sets, enabling more complete integrations, others take a more limited approach. In each case, GoldenSource adapts to the level of engagement, maintaining equidistance while protecting vendor intellectual property. At the same time, we provide clients with anonymized insights into usage patterns, which help identify common approaches without disclosing proprietary details.
This approach is supported by established procedures and transparent processes. Clients gain confidence that their chosen providers’ data is managed consistently, and vendors know that their products are protected. Over time, this balance has created stable, resilient data environments built on trust across all sides.
GoldenSource’s role is not to choose winners among vendors, but to ensure that clients succeed with the providers they select, while keeping relationships balanced and neutral across the industry.
As a trusted intermediary, we remain equally close to vendors and clients, but never dependent on either. It’s an approach that has proven itself to serve everyone’s best interests.